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Our delivery charges are as followed
Uk Main Land it is £3.50
Europe it is £10.50 (Plus Southern Ireland)
International it is £17.50
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email info@cisternfittings.co.uk to request a refund
2. Mail your returned item to once confirm via email to
Cisternfittings
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Returned Exceptions
Merchandise that has been used, or altered will not be accepted for return or exchange.
Restocking Charge
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Accepted Payments
Paypal,Credit Cards Via Sagepay
Postage
Royal Mail Tracked Service
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.